Host Ira Glass talks with a veteran Human Resources administrator about what it's like to fire people, and why it helps if you don't actually use the word "fire." (7 minutes)
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Act One: Grime Scene
Reporter Nancy Updike spends two days with Neal Smither, who cleans up crime scenes for a living, and comes away wanting to open his Los Angeles franchise, despite the gore — or maybe because of it.
Act Two: Phone Home
Seth Freed Wessler reports on people going the opposite direction over the US/Mexico border.
Act Six: Boston, Logan Airport; Chicago, IL; Springfield, OR
We hear from the people in the land of the non-working: Fred Beaton on hislast shift driving a shuttle bus at Logan Airport before he retires; LincCohen and Sandi Weisenberg talk about what chores get done once retirementbegins; and Angela Jane Evancie tries to get her boyfriend, Morgan Peach, tostop relaxing quite so much.
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I'm From the Private Sector and I'm Here to Help
Nancy Updike goes to Iraq to try to figure out what it's like to be a private citizen working in the middle of a war zone.
Act V
A group of inmates at a high-security prison stage a production of the last act of Hamlet.