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Act Two

A quick primer of who’s who, and how the place works.

Act Three

Salesman Bob Tantillo has the fewest sales of anyone at Town and Country this month. Robyn Semien spoke to him.

Act Four

Salesman Jason Mascia has the most sales of anyone this month, as usual. Sean Cole spent a week with him watching how he does it.

Act Five

The next-to-last day of the month. Deals fall apart, but not all of them.

Act Six

The last day of the month begins. They have to sell nine cars by the end of the day. "God help us," Freddie says.

Act Seven

Web Extra: Joe Monti’s real name is Joe Montalbano. But when he started in the car business, he didn't want to lose a sale because a customer couldn’t keep his name straight so he simplified it for the job.

Act Eight

The last day of the month continues and the truism is accurate: some people get great deals because it’s the end of the month and they have to hit their goal. When you look at the numbers, the average car they sell in the last two days actually loses money.

Act Nine

Salesman Manny Rosales keeps to himself in the showroom, with his own sales philosophy. He explained it to Brian Reed.

Act Ten

The last day of the month ends.

Act One: 2011

NPR reporter Laura Sydell and This American Life producer/Planet Money co-host Alex Blumberg tell the story of Intellectual Ventures, which is accused of being the largest of the patent trolls. Executives at Intellectual Ventures insist they are not trolls, but rather, promoters of innovation.

Act Two: 2013

The dramatic conclusion to Laura and Alex's search for information about Intellectual Ventures, and the inventor they claimed they were helping, Chris Crawford. The story turns out to be different than the one Intellectual Ventures originally told.